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FAQs

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FAQs

You can place an order by selecting the desired product, size, and color. After all that’s done, you can click on add to cart or buy now. You can then proceed to fill in your address and payment details selecting from our various different payment methods. After all that’s done you can click on the checkout button to place your order.

We accept multiple payment methods; Debit/Credit cards, one-click payment with Link, and 4-installment payments with Klarna & Afterpay.

We do not accept returns.

You can track your order from the order tracking page.

If the buyer has a change of mind about the order please note that order cancellation should be done within 24 hours of order placement.

Yes you can sign up for our newsletter to get exclusive updates about our latest products and offers.

Yes. All the information shared on our site is stored securely in our database.

You can contact the customer support by navigating to the contact page.

We do not offer rewards or loyalty program yet.

Yes, we do have an ongoing sale on some of our products, please browse the products here.

Due to the personalized nature of our products, we do not accept returns or exchanges of items unless the item is defective or damaged upon receipt.

If you receive a personalized item that is damaged or defective, please contact us as soon as you receive your order to arrange for a replacement. We want you to be completely satisfied with your purchase and will work to resolve the issue promptly.

Once an order is placed for a personalized item, changes may not be possible. Please review all personalization details carefully before completing your purchase to ensure accuracy.

The production time for personalized items varies depending on the product and customization options. All personalized items are to be delivered in less than 2 weeks.

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